Support:
For Additional Support, please visit our Discord or Email us at [email protected]
General Support
How To Add MJRBot To Your Channel?
- Step 1: Login to the Control Panel, using the either your Twitch or Mixer account
- Step 2: Visit the Connection Settings & under the Connection Settings section, click Join Channel
- Step 3: Visit the Module Manager to allow the bot to have features
How To Remove MJRBot To Your Channel?
- Step 1: Login to the Control Panel, using the either your Twitch or Mixer account
- Step 2: Visit the Connection Settings & under the Connection Settings section, click Leave Channel
How To Enable/Disable a Module for your channel?
- Step 1: Login to the Control Panel, using the either your Twitch or Mixer account
- Step 2: Visit the Module Manager
- Step 3: Click either Install/Uninstall on the module you want to enable or disable
How To a Modules Settings for your channel?
- Step 1: Login to the Control Panel, using the either your Twitch or Mixer account
- Step 2: Visit the Module Manager
- Step 3: Click either Settings or View.. or View/Manage.. buttons depending on which module you want to edit settings for (Note: You will need to have the module installed to edit its settings/view/manage data)
MJRBot not replying or sending messages?
- Cause: This could be because no modules have been enabled via the Module Manager.
Solution: Please visit Module Manager and enable some features
Custom Commands Support
How Can I See a List of Custom Commands for a Channel?
- Step 1: Visit the Channel's Chat
- Step 2: Type !commands in there chat
- Step 3: Click provided link by MJRBot that gets posted back to you
How To Add/Delete Custom Commands via Control Panel?
- Step 1: Login to the Control Panel, using the either your Twitch or Mixer account
- Step 2: Visit the Custom Commands
- Step 3: For adding a new Command, Fill out the provided form then click Add Command
- Step 3: For deleting a Command, Scroll down and locate the Command you want to delete, then click the delete button for your chosen Command
How To Add/Delete Custom Commands via Stream Chat?
- Step 1: Visit the Channel's Chat
- Step 2: Use the '!addcommand NAME' command within chat, Please see Commands List for usage of this command
- Step 2: Use the '!removecommand NAME' command within chat, Please see Commands List for usage of this command
How To Enable/Disable Custom Commands via Control Panel?
- Step 1: Login to the Control Panel, using the either your Twitch or Mixer account
- Step 2: Visit the Custom Commands
- Step 3: Locate custom command via Custom Command List, Click Enable/Disable
How To Enable/Disable Custom Commands via Stream Chat?
- Step 1: Visit the Channel's Chat
- Step 2: Use the '!commandstate NAME TRUE/FALSE' command within chat, Please see Commands List for usage of this command
How To Change Custom Commands Response via Stream Chat?
- Step 1: Visit the Channel's Chat
- Step 2: Use the '!commandresponse NAME RESPONSE' command within chat, Please see Commands List for usage of this command
How To Change Custom Commands Permission Level via Stream Chat?
- Step 1: Visit the Channel's Chat
- Step 2: Use the '!commandpermission COMMANDNAME PERMISSIONLEVEL' command within chat, Please see Commands List for usage of this command
Custom Phrases Support
What are Custom Phrases for/do?
- Custom Phrases can be used to post a automated reply to a certain phrase said by any user. For Example you could have a help message thst gets posted in chat when a viewer types "How do i join the server?"
How Can I See a List of Custom Phrases for a Channe via Stream Chatl?
- Step 1: Visit the Channel's Chat
- Step 2: Type !phraselist in there chat
How To Add/Delete Custom Phrases via Control Panel?
- Step 1: Login to the Control Panel, using the either your Twitch or Mixer account
- Step 2: Visit the Custom Phrases
- Step 3: For adding a new Phrase, Fill out the provided form then click Add Phrase
- Step 3: For deleting a Phrase, Scroll down and locate the Phrase you want to delete, then click the delete button for your chosen Phrase
How To Add/Delete Custom Phrases via Stream Chat?
- Step 1: Visit the Channel's Chat
- Step 2: Use the '!addphrase PHRASE:RESPONSE ' command within chat, Please see Commands List for usage of this command
- Step 2: Use the '!removephrase PHRASE' command within chat, Please see Commands List for usage of this command
How To Change Custom Phrases Response via Stream Chat?
- Step 1: Visit the Channel's Chat
- Step 2: Use the '!phraseresponse PHRASE:RESPONSE' command within chat, Please see Commands List for usage of this command
Custom Ranks Support
How To View/Add/Delete Custom Ranks for your channel?
- Step 1: Login to the Control Panel, using the either your Twitch or Mixer account
- Step 2: Visit the Module Manager
- Step 3: Visit the View/Manage Ranks
- Step 4: For adding a new Custom Rank, Fill out the provided form then click Add Rank
- Step 4: For deleting a Custom Rank, Scroll down and locate the Custom Rank you want to delete, then click the delete button for your chosen Custom Rank
Quotes Support
How To View/Delete Quotes for your channel?
- Step 1: Login to the Control Panel, using the either your Twitch or Mixer account
- Step 2: Visit the Module Manager
- Step 3: Visit the View/Manage Quote List
- Step 4: For deleting a Custom Quote, Scroll down and locate the Custom Quote you want to delete, then click the delete button for your chosen Custom Quote
Chat Moderation Support
How To View/Add/Delete Chat Moderation Badwords for your channel?
- Step 1: Login to the Control Panel, using the either your Twitch or Mixer account
- Step 2: Visit the Module Manager
- Step 3: Visit the View/Manage Badwords List
- Step 4: For adding a new Badword, Fill out the provided form then click Add Word
- Step 4: For deleting a Badword, Scroll down and locate the Badword you want to delete, then click the delete button for your chosen Badword
Integration Support
How To Enable Cross Chat Integration between your Twitch & Mixer channels?
- Step 1: Make sure you have logged in to the Control Panel, using the both your Twitch or Mixer accounts and click Join Channel for both
- Step 2: Login to the Control Panel, using the either your Twitch or Mixer account
- Step 3: Visit the Integrations
- Step 4: Click either 'Link Twitch Profile' or 'Link Mixer Profile' depending on which platform you signed in too
- Step 5: Follow login sets in till it bring you back to the Integrations page and the Link button has changed to say Unlink
How To Disable Cross Chat Integration between your Twitch & Mixer channels?
- Step 1: Login to the Control Panel, using the either your Twitch or Mixer account
- Step 2: Visit the Integrations
- Step 3: Click either 'Unlink Twitch Profile' or 'Unlink Mixer Profile' depending on which platform you signed in too
Alerts Support
How To Enable/Disable Alerts being posted in your Twitch & Mixer channel?
- Step 1: Login to the Control Panel, using the either your Twitch or Mixer account
- Step 2: Visit the Alert Manager
- Step 3: Click Enable/Disable for the alert you would like to enable or disable (Note: Disabled alerts will still show on control panel & discord event logging)
Twitch Channel Points Reward Actions Support
*New* How To Use MJRBot's Twitch Channel Points Reward Actions?
- Step 1: Login to the Control Panel, using the either your Twitch account
- Step 2: Visit the Twitch Channel Points Actions
- Step 3: Add a new Reward Action
- Step 4: Use Reward in Twitch on your channel
*New* How To Get Reward ID for Twitch Channel Points Reward Actions?
- Step 1: Visit your channel
- Step 2: Run the Channel Reward you want to get id for
- Step 3: Visit Event Logs page and check under Channel Points Reward tab for the reward id